Last Updated: January 2025

1. Introduction

This Acceptable Use Policy ("AUP") governs the use of the website and online services provided by Rayyan Consulting and Business Company LTD ("Rayyan Consulting," "we," "our," or "us") at www.rayyanconsulting.com and related platforms.

By accessing or using our website and online services, you agree to comply with this Acceptable Use Policy. If you do not agree, please do not use our website or services.

2. Permitted Use

Our website and online services are provided for legitimate business purposes, including:

• Obtaining information about our services
• Requesting quotations and estimates
• Contacting us for business inquiries
• Tracking shipments and accessing client portals (where available)
• Submitting service requests and documentation
• Accessing resources, articles, and educational content

3. Prohibited Activities

You may not use our website or services to:

3.1 Illegal Activities

• Violate any applicable laws, regulations, or legal requirements
• Facilitate the transport, trade, or transit of illegal goods
• Engage in money laundering, fraud, or other financial crimes
• Evade customs duties, taxes, or regulatory requirements
• Infringe on intellectual property rights of others

3.2 Harmful or Malicious Activities

• Transmit viruses, malware, or other harmful code
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt the operation of our website or services
• Launch denial-of-service attacks or similar disruptive activities
• Probe or test the vulnerability of our systems without authorization

3.3 Deceptive or Fraudulent Activities

• Provide false, misleading, or inaccurate information
• Impersonate any person or entity
• Create fake accounts or submit fraudulent requests
• Misrepresent your relationship with any person or entity
• Use our services to deceive third parties

3.4 Abusive or Inappropriate Conduct

• Harass, threaten, or abuse our staff or other users
• Transmit defamatory, offensive, or obscene content
• Engage in discriminatory or hateful conduct
• Violate the privacy of others

3.5 Unauthorized Commercial Activities

• Scrape, mine, or harvest data from our website without permission
• Use our website for unauthorized advertising or promotion
• Resell or redistribute our content without authorization
• Frame our website or create unauthorized links
• Use automated systems to access our website without permission

4. Account Security

If you create an account or access client portals:

• You are responsible for maintaining the confidentiality of your login credentials
• You must not share your account with others without authorization
• You must notify us immediately of any unauthorized access or security breach
• You are responsible for all activities that occur under your account
• We recommend using strong, unique passwords

5. Content Guidelines

5.1 User-Submitted Content

When submitting content to our website (forms, documents, messages):

• Ensure all information is accurate and truthful
• Do not submit content that is illegal, harmful, or violates third-party rights
• Do not submit spam or unsolicited commercial communications
• You grant us the right to use submitted content as necessary to provide services

5.2 Intellectual Property

You must respect intellectual property rights:

• Do not copy, reproduce, or distribute our content without permission
• Do not use our trademarks, logos, or branding without authorization
• Do not submit content that infringes on others' intellectual property
• Report any suspected intellectual property violations to us

6. Enforcement

6.1 Monitoring

We reserve the right to monitor use of our website and services to ensure compliance with this AUP. However, we are not obligated to do so.

6.2 Consequences of Violation

If you violate this Acceptable Use Policy, we may:

• Issue a warning
• Temporarily suspend your access to our website or services
• Permanently terminate your access
• Remove or disable access to content that violates this policy
• Report violations to appropriate authorities
• Pursue legal action to recover damages or obtain injunctive relief

6.3 Reporting Violations

If you become aware of any violation of this AUP, please report it to us at abuse@rayyanconsulting.com. Include:

• Description of the violation
• Date and time of the incident
• Any evidence or documentation
• Your contact information

7. Changes to This Policy

We may update this Acceptable Use Policy at any time. Changes will be effective upon posting to our website. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

We encourage you to review this policy periodically.

Contact Information

For questions about this Acceptable Use Policy, please contact: